LAM - Dispute Resolution

[admin]

This product will allow you to configure a forum so that only a thread creator and their nominated list of disputed members are able to reply to the thread - and moderators. When a dispute thread is created a PM will be sent to all those involved in the dispute.

On my site we have a lot of people selling items, and occasionally something goes wrong during the process. Before we had this product a member would post up about their problem and it became a free-for-all with 'friends' of both sides posting up slating the other side for being wrong and generally turning into a slanging match until the thread eventually got locked. Now, thanks to this product, only those actually involved in the dispute can reply. This has resulted in almost all of our disputes being resolved in a way where both sides are happy.

As of version 4.0.8.1 it is now possible to configure this product to run in "Private Dispute" mode. This extends the normal functionality described above to also prevent those not in the dispute from being able to view the thread.


Installation

Download the attached .xml file
product-LAM_DisputeResolution.xml
Install the product
AdminCP -> Plugins & Products -> Add/Import Product -> Import Product
Edit the "SHOWTHREAD" template


Find...
<li><label><input type="radio" name="do" value="removeredirect" tabindex="9" /> {vb:rawphrase remove_redirects}</label></li>

Add below it...
<li><label><input type="radio" name="do" value="LAM_DisputeResolution" tabindex="10" /> {vb:rawphrase LAM_DisputeResolution_Title}&hellip;</label></li>

Configuration

You need to turn on the Dispute Resolution product for each forum you want it to work in...

http://img.photo.zing.vn/file_uploads/gallery/1024x768/2010/10/24/03/80671287907972.png

And there is a master setting that lets you override who the notification PM is sent from should you prefer it to come from an admin account rather than the user's account...

http://img.photo.zing.vn/file_uploads/gallery/1024x768/2010/10/24/03/28031287907988.png

Example

When creating a thread in a disputes forum there is now an additional row where the user can edit the user names of those they are disputing...

http://img.photo.zing.vn/file_uploads/gallery/1024x768/2010/10/24/03/45491287908008.png

When the thread is created a PM is sent to those involved in the dispute...

http://img.photo.zing.vn/file_uploads/gallery/1024x768/2010/10/24/03/63471287908030.png

When the thread is viewed it shows at the top who the dispute is between...

http://img.photo.zing.vn/file_uploads/gallery/1024x768/2010/10/24/03/64981287908047.png

Moderators have the option of changing who the dispute is between...

http://img.photo.zing.vn/file_uploads/gallery/1024x768/2010/10/24/03/83021287908073.png

Note: PM's are only sent when the thread is created and not if the moderator adds more names to the list.

An error will be shown if; the thread creator forgets to enter any names...

http://img.photo.zing.vn/file_uploads/gallery/1024x768/2010/10/24/03/82531287908089.png

the thread creator enters an unrecognised name...

http://img.photo.zing.vn/file_uploads/gallery/1024x768/2010/10/24/03/69791287908103.png

or someone not in the disputed list tries to reply to the thread...

http://img.photo.zing.vn/file_uploads/gallery/1024x768/2010/10/24/03/17581287908121.png

Version History

4.0.8.1 - Added Private Dispute mode (2010/10/23)
4.0.8.0 - Initial release (2010/10/23)


Credits

Although I've written this product for vB 4 the original idea came from the Private Debates (http://www.vbulletin.org/forum/showthread.php?t=122897) product written by beebi.